WorldShoppy ("WorldShoppy", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile apps, and services.
a. Personal Information: Name, email, phone number, shipping/billing address, payment information (via payment gateway), KYC where required.
b. Transaction Information: Order details, invoices, refunds, and communications with vendors.
c. Device & Usage Data: IP address, device identifiers, browser type, pages visited, search queries, and cookies.
d. Sensitive Information: Prescription details for medicine orders — collected only when required and with explicit consent.
To process orders and payments
To communicate order status, promotions, and service updates (with opt-out options)
To improve and personalize our services
For fraud prevention, risk assessment and dispute resolution
To comply with legal and regulatory obligations
By using our services, you consent to the collection and usage of information as described. Where applicable, we rely on consent, contractual necessity, and legitimate interests.
Vendors/Partners: To fulfill orders or provide services
Payment Processors: PayU Money, Cashfree, and affiliated processors
Service Providers: Logistics, analytics, customer support platforms
Legal/Regulatory Authorities: To comply with lawful requests
We retain personal data only as long as necessary. We use administrative, technical, and physical safeguards to protect data but cannot guarantee absolute security.
Users can access, correct, or request deletion of personal data, subject to applicable law. Requests can be sent to: customerrelations@mksgroups.com.
If data is transferred outside India, we will ensure adequate safeguards as required by law.
Our services are not intended for children under 18. We do not knowingly collect data from minors.
We may update this policy. Material changes will be communicated via the platform.
