Privacy Policy
Effective Date: [07-08-2026]
Last Updated: [07-08-2026]
1. Introduction
Welcome to Worldshoppy, a digital commerce platform owned and operated by MKS GROUPS ("Worldshoppy", "Company", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, process, protect, disclose, and manage your personal information when you access or use our platform, including:
- Website
- Mobile Applications
- Seller Portal
- Delivery Partner Portal
- Service Provider Portal
- APIs
- Customer Support Services
- Any future Worldshoppy services
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described herein.
2. Scope
This Privacy Policy applies to:
- Customers
- Vendors
- Sellers
- Delivery Partners
- Service Providers
- Business Partners
- Visitors
- Registered Users
- Guests browsing the Platform
3. Information We Collect
Depending on your interaction with Worldshoppy, we may collect the following categories of information.
Personal Information
- Full Name
- Email Address
- Mobile Number
- Username
- Password (encrypted)
- Profile Photograph
- Date of Birth (where applicable)
- Gender (optional)
Identity Information
Where legally required or necessary for verification, we may collect:
- Government-issued identification details
- PAN (for businesses or where required)
- GST Information
- Business Registration Details
- Tax Identification Information
- Bank Account Details (for payouts)
- Business Licenses
Contact Information
- Billing Address
- Shipping Address
- Pickup Address
- Delivery Address
- Business Address
Device Information
- Device Type
- Device Model
- Operating System
- Browser Type
- Screen Resolution
- IP Address
- Device Identifiers
- Language Preferences
- Time Zone
Technical Information
- Login Activity
- Session Information
- Cookies
- Browser Fingerprint (where applicable)
- Crash Logs
- Error Reports
- Performance Metrics
Order Information
- Products Purchased
- Shopping Cart
- Wishlist
- Orders
- Payment Status
- Delivery Status
- Refund Requests
- Returns
- Coupons Used
Payment Information
Worldshoppy does not intentionally store complete credit card or debit card details.
Payments are processed through secure third-party payment service providers.
We may receive:
- Transaction ID
- Payment Status
- Payment Method
- Payment Reference Number
Location Information
With your permission, we may collect:
- GPS Location
- Approximate Location
- Delivery Location
- Pickup Location
Location information helps us:
- Find nearby stores
- Calculate delivery charges
- Estimate delivery times
- Improve recommendations
You can disable location access through your device settings, though some features may be unavailable.
4. Information We Collect Automatically
When you use Worldshoppy, we may automatically collect:
- IP Address
- Browser Information
- Pages Visited
- Search History
- Click Activity
- Device Information
- Login Times
- Session Duration
- Referral Source
- Cookies
- Analytics Data
5. Cookies & Similar Technologies
Worldshoppy uses cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Personalize content
- Measure traffic
- Detect fraud
- Enhance security
You can manage cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
6. How We Use Your Information
We use your information to:
- Create and manage your account
- Process orders
- Deliver products and services
- Verify your identity
- Process payments
- Prevent fraud
- Improve customer support
- Send transactional notifications
- Recommend products
- Personalize your experience
- Improve platform performance
- Conduct analytics
- Comply with legal obligations
- Resolve disputes
- Protect platform security
7. Marketing Communications
With your consent or where permitted by law, we may send:
- Promotional Emails
- SMS
- Push Notifications
- WhatsApp Messages
- Festival Offers
- Discount Coupons
- Product Recommendations
- Service Updates
You can opt out of promotional communications at any time. Transactional and security notifications may still be sent.
8. Sharing of Information
We may share information with trusted third parties only when necessary to provide our services or comply with legal obligations.
This may include:
- Payment Providers
- Delivery Partners
- Vendors
- Restaurants
- Pharmacies
- Service Providers
- Cloud Service Providers
- Analytics Providers
- Customer Support Platforms
- Legal Authorities where required by law
We do not sell your personal information to third parties.
9. Data Security
We implement commercially reasonable security measures, including:
- SSL/TLS Encryption
- HTTPS
- Secure Password Hashing
- Role-Based Access Control
- Firewalls
- Database Encryption
- Audit Logs
- Fraud Monitoring
- Security Reviews
- Access Monitoring
While we strive to protect your data, no online platform can guarantee absolute security.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
When data is no longer required, we will delete or anonymize it in accordance with applicable law and our retention policies.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Object to certain processing activities where applicable
- Request a copy of your personal information where applicable
Requests may be submitted through our support channels.
12. Children's Privacy
Worldshoppy is not intended for children under the age required by applicable law to use the Platform independently.
If we become aware that personal information has been collected from a child without the necessary authorization, we will take reasonable steps to delete such information.
13. Third-Party Services
Our Platform may contain links to or integrate with third-party services such as:
- Payment Gateways
- Maps
- Logistics Providers
- Social Media Platforms
- Analytics Services
These services are governed by their own privacy policies. Worldshoppy is not responsible for their privacy practices.
14. International Data Transfers
Where necessary and permitted by law, your information may be processed or stored in locations outside your state or country using appropriate safeguards.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on the Platform with a revised "Last Updated" date.
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Worldshoppy
Owned & Operated by MKS GROUPS
Website
Customer Support Email
care@mksgroups.com
17. Consent
By accessing or using the Worldshoppy Platform, you acknowledge that:
- You have read this Privacy Policy.
- You understand how your information is collected and used.
- You consent to the processing of your information as described in this Privacy Policy, where consent is the applicable legal basis.
- You agree to our collection, use, disclosure, and protection of your information in accordance with this Privacy Policy and applicable laws.