Shipping Policy

Shipping & Delivery Policy

3.1 Processing Time

  • Orders are processed within the time stated on the product page. Processing time excludes weekends and public holidays.

3.2 Delivery Partners

  • We use third-party courier partners for logistics. Delivery timelines depend on partner operations, destination, and external factors.

3.3 Shipping Charges

  • Shipping fees vary by product, weight, delivery location, and promotional offers. Any applicable taxes will be displayed at checkout.

3.4 Tracking & Proof of Delivery

  • Shipment tracking will be provided via the app or email. Proof of delivery is recorded by the delivery partner.

3.5 Failed Deliveries

  • If the recipient is unavailable, carriers will retry per their policy. Uncollected shipments may be returned to sender and additional charges may apply.

3.6 International Shipping

  • International shipments are subject to customs duties and import regulations. Customers are responsible for customs clearance and associated charges.