Shipping & Delivery Policy

3.1 Processing Time

• Orders are processed within the time stated on the product page. Processing time excludes weekends and public holidays.

3.2 Delivery Partners

• We use third-party courier partners for logistics. Delivery timelines depend on partner operations, destination, and external factors.

3.3 Shipping Charges

• Shipping fees vary by product, weight, delivery location, and promotional offers. Any applicable taxes will be displayed at checkout.

3.4 Tracking & Proof of Delivery

• Shipment tracking will be provided via the app or email. Proof of delivery is recorded by the delivery partner.

3.5 Failed Deliveries

• If the recipient is unavailable, carriers will retry per their policy. Uncollected shipments may be returned to sender and additional charges may apply.

3.6 International Shipping

• International shipments are subject to customs duties and import regulations. Customers are responsible for customs clearance and associated charges.